Privacy Policy

Last updated: April 2026

SendEmAll ("we", "us", "our") operates the SendEmAll platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, billing address, and payment information.

Campaign Data

We store the campaign configurations you create, including target audience criteria, messaging templates, sending schedules, and personalization parameters.

Lead Data

When you use our discovery and enrichment pipeline, we process contact information for potential buyers including names, email addresses, company details, job titles, and publicly available professional data sourced from our 18 integrated providers.

Email Sending Data

We collect data related to email delivery through our managed infrastructure, including send timestamps, delivery status, open rates, reply rates, bounce rates, and engagement metrics.

Managed Infrastructure Data

We maintain logs related to the managed sending infrastructure we operate on your behalf, including domain health metrics, Smart Ramp-Up status, and deliverability scores.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, credit consumption, browser type, IP address, and device information.

2. How We Use Your Information

  • To provide, operate, and maintain our outbound platform and managed infrastructure
  • To process your campaigns, including lead discovery, enrichment, verification, personalization, and sending
  • To track credit usage and manage billing across Trial, Pro, Business, Scale, and Enterprise plans
  • To monitor and optimize email deliverability and Smart Ramp-Up processes
  • To evaluate Reply Guarantee eligibility (50+ replies in 90 days on Business and Scale plans)
  • To send transactional emails such as billing confirmations, usage alerts, and platform updates
  • To improve our services, develop new features, and analyze platform performance
  • To prevent abuse, fraud, and ensure compliance with anti-spam regulations
  • To respond to your support requests and communications

3. Data Sharing

We do not sell your personal data. We may share information with:

  • Service providers: Payment processors, cloud hosting providers, and analytics services that help us operate the platform
  • Data providers: Our integrated data providers receive queries to fulfill lead discovery requests but do not receive your campaign data or messaging
  • Legal obligations: When required by law, legal process, or to protect our rights and the safety of our users
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, regular security audits, and secure infrastructure management. Campaign data and lead lists are isolated per account. Managed sending infrastructure is monitored continuously for anomalies.

5. Cookies

We use cookies and similar tracking technologies to analyze platform usage and improve your experience. For detailed information, see our Cookie Policy.

6. Your Rights

For all users

  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Opt out of non-essential communications
  • Close your account at any time

GDPR rights (EEA residents)

  • Right to access, rectification, erasure, and data portability
  • Right to restrict or object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

CCPA rights (California residents)

  • Right to know what personal information is collected, used, and shared
  • Right to delete personal information
  • Right to opt out of the sale of personal information (we do not sell personal data)
  • Right to non-discrimination for exercising your rights

7. Data Retention

We retain your account data for the duration of your active subscription. Campaign data and lead lists are retained for 12 months after the last campaign activity. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as billing records, which are retained for 7 years).

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable, to protect your data during international transfers.

9. Children's Privacy

SendEmAll is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: